Privacy Policy

PRIVACY POLICY

Privacy Statement

For ESTIA HOME ART SA, the respect and protection of your personal data is a commitment. We understand and take seriously into account the fact that you are aware and interested in your personal data.

This Privacy Statement describes the personal data we collect about you through our website estiahomeart.com, how we use and protect it and the options you have regarding how we use this data. Its purpose is to inform you about the Company’s policy regarding your personal data, which you provide us, so that you know the purpose of their process, the category of recipients, and the procedures you can follow to exercise your legal rights.

We declare that ESTIA HOME ART SA fully complies with the European Regulation 2016/670 (General Data Protection Regulation, GDPR) for the maximum guarantee of the protection of your personal data. The GDPR is the latest EU regulation dealing with the conditions for the process of personal data, in order to protect the rights and freedoms of individuals, and in particular the right to the protection of personal data.

Estiahomeart.com does not address to children and minors under the age of 16 years. If you are under this age, you may use our website only with the supervision and approval of a parent or guardian.

Purpose of Processing

The collection and processing of your personal data happens only in order to execute and support your orders, our two-way communication as well as the best experience when using our website. More specifically:

Execution and support of your orders

In order to be able to manage, execute and provide you with after sale support, we need the following data:

Your e-mail in order to inform you about your order.
A landline or mobile phone number in order to contact you regarding your order.
Your name and surname in order to have your order delivered to you as well as have after sale support.
Your Tax Code and Tax Office for the issuance of an invoice.
Your address for the delivery of your order at your desired place.

Send newsletters with news and offers (Newsletter)

If you wish, you can subscribe to our newsletter to receive news, suggestions, offers and other updates about our products and services from us. Your registration is done with your consent in one of the appropriate forms on our website.

Creating a Customer Account (Wholesale)

In order to be able to place your orders though our website, you have to create an account. To create a member account, we need the same information we request from you when you place an order outside the website. The purpose of the registration of your personal data remains the same; the after-sale support and the processing of your order. In addition, you need to enter your personal security password so you can access your account. You are responsible for maintaining the confidentiality and concealment of your password by third parties and in case if its loss or leakage you must notify us, otherwise we do not take responsibility for its use by an unauthorized person. We recommend you, for safety reasons, to change your password regularly and avoid using the same easily traceable passwords (e.g., date of birth). We also recommend you to use not just letters un numbers, but also symbols.

Legal reasons for processing personal data:

We collect the personal data you share with us, based on one ore more of the following legal basis:

As required for the provision of the service you entrust and wish to receive from us, and consequently the fulfillment of our contractual obligations in this context, for the proof of your orders, for the after-sales support, to contact you about your orders and generally where it is reasonably necessary or required to comply with legal or regulatory requirements, to resolve disputes, to prevent fraud and the enforcement of terms and conditions
As required by our own legitimate interests (or those of third parties), including our own interests in providing innovative, personalized, secure and profitable services to our users and partners, unless your own interests or fundamental rights or freedoms dictate the protection of personal data over those interests
As required for the compliance with obligation imposed by law, such as regulatory compliance for tax purposes

Data processing by third parties

We will not exploit your information in any way or pass it on to third parties outside our company without your consent, except in cases notes in this section. The access to your personal data is allowed only to our authorized partners who are required to have access to serve the operational needs of the company.

In order to provide you with our services we will share your personal data with third party companies, which act on our behalf providing transfer/distribution, hosting and bulk email send etc., in order to provide you with optimal service. Our company ensures the processing of your personal data by our partners-third part companies with conventional clauses limiting the purpose of processing and compliance with technical and organizational measures for the correct and secure processing of your personal data.

Storage time

Regarding the storage time of your personal information, when the processing is required as an obligation by clauses of the current legal framework, your personal data will be stored for as long as the relevant closes require. When processing under contract, your personal data is stored for as long as it is necessary for the performance of the contract and for the establishment, exercise, and / or support of legal claims under the contract.

For the purposed of promoting products and services (marketing activities), your personal data is kept until your consent is revoked. This can be done by you at any time. Withdrawal of consent does not affect the lawfulness of the processing based on consent in the period prior to its withdrawal.

Your rights regarding your personal data:

As a natural person, with the following rights, you have control over the processing of your personal data. Specifically, your following rights are recognized and guaranteed:

Right to transparent information about how your personal data is collected and used
Right to access your personal data
Right to correct or modify your personal data
Right to delete your personal data
Right to limit the processing of your personal data
Right to portability of your personal data
Right to object to the processing of your personal data
Right to be informed of incidents of violation that seriously endanger his rights and freedoms as a nature person (article 34 of the Regulation)
Right to revoke your already given consent, i.e., to withdraw your consent at any time for processing based on consent. Withdrawal of consent shall not affect the lawfulness of the proceedings which were based on consent before its withdrawal.

Your abovementioned rights are restricted by the law and may not have to be fulfilled under certain conditions (such as when there is a contract obligation to process personal data required by law, public interest, in order to protect our legal interests, etc.).

To exercise any of the above rights you can contact us via email at: info@estiahomeart.com or by latter to the address NATO Avenue 150, Thesi Patima, Aspropyrgos, Zip code: 19300

In addition, you have the right to complain to the authority responsible, Personal Data Protection Authority (APDPH): https://dpa.gr/, 1-2 Kifissias Ave., Athens, 11523, +30 210 6475600, contact@dpa.gr.

Personal Data Privacy

When you provide us with your personal data, we take measures to ensure that it is kept and managed securely. In order to protect your personal data, we take adequate physical, technical and organizational measures to protect them. We update and control the security technology we use on an ongoing basis. We restrict access to your personal data to only those employees who need to know this data in order to provide you with the services you wish. In addition, we educate all employees about the importance of confidentiality and security of your personal data. Among other things, we have implemented the following technical and organizational measures and procedures to protect your personal data from any loss, alteration or illegal processing:

The access to your personal data is limited only to the number of people authorized for the specific purposes
Informatics systems used for the processing of data are accessed only by authorized persons
Access to the informatics systems is monitored to detect and prevent unauthorized access immediately
Use of informatics systems and programs for computers that are installed in a way that minimizes their use
Adoption of individual procedures for the protection of personal data and their secure deletion / destruction.

Cookies

Cookies are small length text files, that are saved in your computer or mobile. Cookies do not take a lot of space and are removed automatically when they expire. Some cookies expire at the end of your visit on the web while others are saved for a small period of time.

Cookies are used by our website for the collection of information of activity on the web, to save your preferences and your settings as well as for the optimization of the navigation experience on our website. We also use cookies to personalize content and ads, analyze traffic for statistical purposes. In addition, we share information about how you use our site with social media, advertising and analytics partners, who may combine it with other information you have provides or collected in relation to your use of their services.

By further using the site, you accept the use of cookies. See how it works for your browser at the following addresses:

Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies
Internet Explorer: http://support.microsoft.com/gp/cookies/en
Safari: http://support.apple.com/kb/PH5042
Opera: http://www.opera.com/browser/tutorials/security/privacy/
Adobe (flash cookies): http://www.adobe.com/security/flashplayer/articles/lso/

Links to other websites

Our site may contain links to other sites. This privacy statement applies only to data provided through the estiahomeart.com website. Therefore, whenever you follow a link from this site to another, we recommend that you read the privacy statements of that site carefully. In case you choose to connect to any third-party website through special links (links, hyperlinks, banners) that may be on the website, the company bears no responsibility for the terms of management and protection of personal data applied by these third-party companies.

Social Networking Links

We offer you the so-called plug-ins of various social media on our website. If you are a member of a particular social media site and while navigating on our website you are connected to your personal account, the provider of that social media site might connect the information regarding you visit to our website with the data of your profile on the web. Hence, please visit the social media provides you use for information about these features.

The relevant services are provided by the respective companies (“providers”).

These providers are:

Facebook operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, in the USA.
Instagram provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, in the USA.

The plug-on tells the provider which of our websites you have accessed. If, during your browsing on our website you have logged in to your account with the respective provider, the latter will be able to collect your interests, i.e., information you enter with your user account. When using any plug-in function (e.g., pressing the “Like” button, commenting), this information will also be passed on from your browser directly to the provider for compliance.

Further information on the collection and use of data by providers and your rights and capabilities to protect your privacy in this form can be found in the providers’ data protection policies:

Facebook Data Protection / Privacy Policy: http://www.facebook.com/policy.php
Instagram Data Protection / Privacy Policy: https://help.instagram.com/155833707900388/

All future changes in Privacy Policy we implement will be published in this website. As a result, from time to time you have to check our Privacy Policy for occasional changes.

User Obligations

The use of estiahomeart.com must be done exclusively for legal purposes and in a way that does not restrict or prevent its use by third parties. The user is obliged to use the website in accordance with the law, good manners and current terms, and not perform acts or omissions that are offensive in nature or that my cause damage or malfunction to it. The user is charged with all communication costs with our company. Examples are telephone and mail.

Dispute Resolution

Regarding any dispute arising from the use of estiahomeart.com and if it is not possible to solve it directly in a consensual manner, the responsible authority for its resolution are the Courts of the city of Athens.

In any case, the solution of the out-of-the court settlement is proposed and especially the application of the electronic settlement of consumer disputes with the Alternative Dispute Resolution procedure.

How can you communicate with us?

You can communicate with us if you have any question regarding the processing of your personal data or the use of cookies by us or to exercise your rights, by using the electronic communication form on our website.

We have appointed Mr. George Antonakis as the Data Protection Officer. You can communicate with the Data Protection Officer by email at info@estiahomeart.com.

Publishing Information – Changes and Updates

The current Statement was last updated on 20-7-2021.

We reserve the right to modify and update this Statement, either the parts of it or the whole of it, at our discretion at any time. Any modification herein will take effect as soon as the modified Statement is posted on the website.

In any case, as long as you continue to use the Website and its services, the services of the Online Store and the Google app after modifications have been made in accordance with the abovementioned, it will be considered that you will have accepted these modifications. If you do not agree with the terms of this Statement as it may be modified, either the parts of it or the whole of it, you must stop using our website and our online store and / or delete your personal data according to the procedure stated on our website.

Any changes to this Statement will be posted here immediately.

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